Introducing Front Desk Coach, Jumoke Okuromade
The management of More Cream Than Coffee, a digital travel media/destination promotion company is proud to announce that front desk expert, Jumoke Okuromade has joined its editorial team.
Jumoke (Jummy) is a hospitality professional and front desk expert with over four years of hands-on experience across hotel operations, guest relations, and service delivery. Having worked in both local and international hospitality environments, supporting day-to-day front office operations, while consistently delivering exceptional guest experiences, she will author the weekly feature Front Desk with Jummy on the company’s newly launched website.
In addition, Okuromade who writes about service culture, tourism, and the human side of hospitality, drawing from real frontline encounters and practical industry insights will be a columnist for the company’s flagship publication, Travels & Thrills magazine.
Speaking on these spate of interesting development in the company, which also includes the appointment of Nancy Chavi as Editor-in-chief of Travels & Thrills magazine, and the re-launch of the company’s website, Chief Executive, Omoniyi David said these are definitive indications of the goals of the company for 2026 and onward.
“Having Jumoke onboard is something we are all excited about. She is a calm and dedicated professional, and I believe she has valuable things to share with our growing audience. The front desk is an important place, especially in the hospitality industry. What transpires at the front desk usually sets the mood of your stay at a property.
“This is an important fact that many lower cadre properties need to understand. The big hotel chains know this and the give their staff proper training on customer service and etiquette, but many small properties are often penny-pinching to bother about it. However, they can learn a thing or two that can help their business from people like Jumoke who share valuable tips online.”
On 2 January 2026, More Cream Than Coffee announced the appointment of a new Editor-in-chief for its magazine. This was subsequently followed by the re-launch of the website, where Front Desk with Jummy will debut officially on Thursday 15 January 2026.
Fun facts: Jumoke dreams of exploring Santorini and Zanzibar, believes good service can fix almost anything, and will never say no to a well-prepared plate of rice.
