Togo’s Ministry of Tourism Commences Digital Transformation of Services

The Ministry of Tourism, Culture and Arts of Togo has emerged as the second government department in the West African country to digitize its administrative processes, after the Ministry of Energy. According to a report from Togo First, the initiative was launched on Tuesday 16 December 2025 in Lomé.

The launch was attended by Minister of the Digital Economy and Transformation Cina Lawson and Minister of Tourism, Culture and Arts Isaac Tchiakpe. Part of the Public Administration Digitisation Programme (PDAAP), the initiative includes the rollout of collaborative work tools and the adoption of open-source solutions for electronic document and correspondence management. It also covers the digitization of procedures for issuing various administrative authorizations.

According to the Ministry of the Digital Economy, which is overseeing the project’s implementation, the process will take four weeks. Once completed, the digitization is expected to improve staff productivity and shorten processing times, while also cutting operating costs and improving the quality of services delivered to the public.

Other ministries are expected to follow the Ministry of Tourism in rolling out similar initiatives, as the government seeks to progressively digitize services across all departments.