Kempinski Baie Lazare Redefines Inclusivity with ILH Signature Status

In a landmark move for inclusive tourism, the Kempinski Seychelles Resort Baie Lazare has officially become the Seychelles’ first luxury resort to achieve accessibility and inclusion certification, verified by the Inclu Travel Group. This achievement marks a significant milestone for the Indian Ocean hospitality sector, setting a new benchmark for “Conscious Inclusivity” in luxury travel.

The resort, which opened its doors in 2022, successfully completed a rigorous five-step education and transformation programme. This journey culminated in the prestigious ILH Signature Status and the Verified by IncluCare accreditation—a designation awarded only to venues that fully implement IncluCare’s curated framework.

Redefining Luxury Through Inclusion

The IncluCare programme is not merely a checklist of physical modifications; it is a holistic approach to service delivery designed to empower leadership and guest-facing staff. The goal is to embed inclusivity into the very fabric of the guest experience, ensuring that every visitor feels welcomed, understood, and valued.

“This recognition represents far more than certification—it is a commitment to reshaping how luxury hospitality is experienced,” said Oliver Kuhn, General Manager of Kempinski Seychelles Resort.

Kuhn emphasized that true luxury is defined by the emotional connection and sense of belonging a guest feels.

“Through the IncluCare framework, we have empowered our teams to deliver thoughtful, personalized, and consciously inclusive service, ensuring that every guest can experience the beauty of Seychelles without barriers.”

A Commitment to Safe, Barrier-Free Hospitality

The resort’s commitment extends to its physical infrastructure and service culture. Guests with diverse needs can now access the stunning beaches, world-class dining, and amenities with confidence and ease. The transformation programme focused on:

• Staff Education: Training all guest-facing employees on inclusivity and accessibility standards.
• Service Personalization: Adapting service delivery to meet individual guest needs proactively.
• Barrier Removal: Ensuring physical and procedural barriers are eliminated across the property.

This certification positions Kempinski Seychelles as a pioneer in the region, proving that high-end luxury and universal accessibility are not mutually exclusive but rather complementary pillars of modern hospitality.

What This Means for Travelers

For travelers seeking a luxury experience that prioritizes inclusivity, the Kempinski Seychelles Resort Baie Lazare now offers a verified, safe, and welcoming environment. The resort invites all guests to enjoy its offerings regardless of their specific needs or mobility requirements.

For enquiries or to learn more about the resort’s accessibility features, guests can contact the team directly at info.seychelles@kempinski.com.